Privacy Policy & Subscription Terms

Privacy Policy & Subscription Terms

Effective Date: Febuary 2025

180wearuk ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our Website, www.oneeightywear.co.uk (the "Website"). By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. This includes:

1.1 Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party platforms, e.g., Ecwid)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our Website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you regarding your orders or inquiries
• To improve our Website and services
• To send promotional emails (if you opt-in)
• To detect and prevent fraud or abuse

3. Subscription Terms & Conditions

3.1 How the Subscription Works

• Our subscription service provides recurring access to Team 180 Plus for £4.49 per month.
• By purchasing a subscription, you agree to be charged the monthly fee automatically until you cancel.
• Your subscription grants you continuous access to our service, and charges will continue even if you do not actively use the service until you go through the cancellation process.

3.2 Payments & Refunds

• Payments are processed automatically on the same date each month using the payment method provided at checkout.
• No refunds are issued for partial months or unused portions of the service unless required by law.
• If we are unable to process your payment, your subscription may be suspended or canceled.

3.3 Cancellation Policy

• You can cancel your subscription at any time by logging into your account and canceling the recurring payment.
• Once canceled, you will continue to have access to the service until the end of your current billing period.
• We reserve the right to cancel subscriptions if either party fails to comply with the agreement.

3.4 Acceptance of Terms

• Customers must accept these Terms & Conditions before purchasing a subscription.
• By subscribing and adding your payment details, you agree to be charged a recurring monthly fee until you choose to cancel.
• Even if you do not actively use the service, you authorize us to continue charging you unless and until you initiate cancellation.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third parties that assist in payment processing, shipping, and website hosting.
• Legal Obligations: Authorities when required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or acquisition.

5. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze traffic and remember your preferences.

5.1 Types of Cookies

• Essential Cookies: Necessary for Website functionality.
• Analytical Cookies: Help us understand user behavior.
• Marketing Cookies: Used for personalized advertising.

You can manage or disable cookies through your browser settings, though some features of the Website may not function properly without them.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

To exercise your rights, contact us at info@oneeightywear.co.uk

7. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us, and we will take steps to delete it.

10. Returns and Refunds Policy

We strive to ensure our customers are satisfied with their purchases. Our returns and refunds policy is as follows:

10.1 Eligibility

• Items can be returned within 14 days of receipt, provided they are in original condition and packaging.
• Shipping costs are non-refundable unless the item is faulty or incorrect.

10.2 Process

• To initiate a return, contact us at info@oneeightywear.co.uk with your order number and reason for return.
• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

10.3 Refunds

• Refunds will be processed within 7-10 business days of receiving the returned item.
• If the item is faulty or incorrect, we will refund the shipping costs as well as the item cost.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Your continued use of the Website constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, Subscription Terms, or our Returns and Refunds Policy, please contact us at:

• Email: info@oneeightywear.co.uk

Thank you for trusting 180wearuk with your personal information and subscription services.